Thank you for checking out my Shop Policies.
The name of my business is "Out of the Woods", located in the small town of Lakeview, Arkansas. My goal is to produce unique, quality items that people will enjoy. In addition to the galleries shown on the left, I show and sell my work at the North Arkansas Wood Carvers Show held in May and the Ozark Woodturners Show which takes place in November of each year. I often do custom work for a nationally known sculptor and other artisans. I use woods produced by our local forests and also exotics from around the world.
The item you see in my online store photo has been set aside just for you and is the one you will get if you make a purchase.
I prefer payment through Paypal. Contact me if you wish to make payment arrangements other than PayPal. I will ship ASAP after payment has cleared, usually within a couple of days.
In order to keep things as simple as possible, shipping is free within the US. Please consider this when comparing prices. Canadian customers, please add $5.00 USD to cover additional shipping costs. I use USPS for most of my items. If you want to insure your purchase, please add the cost, which can be found at www.usps.com, to your payment.
If you have special shipping needs, contact me so we can work something out.
I will ship to a third party address upon your instruction.
Refunds and Exchanges
If your item is damaged in transit and you did not purchase insurance, I cannot be held responsible. I try to accurately describe my work by the narrative and through the photos. The item you see is the one you will receive. If, however, you are not happy with the piece you receive, you may notify me for authorization within 10 business days, return it undamaged and I will refund your cost minus my costs for postage and shipping. You should understand that your cost will include my original shipping cost, your shipping cost to return the item, and insurance if you choose to purchase it. I’m not trying to scare anyone off, just want to let you know what your costs to return an item will actually be. Because of the hassle of refunding through PayPal, all refunds will be made by my business check.
Sorry, no refunds on custom orders.
Additional Policies and FAQs
Corporate customers: I will be happy to accept custom work for your offices, reception areas or holiday gifts for clients. Please remember that woodturners only do round things and that hand crafted, one-of-a-kind items require a certain amount of time to produce, so plan ahead. Contact me and let me know what you are looking for and we can talk about it.
Arkansas customers: Please add 8% state tax. Yes, I know, but we have to render unto Caesar, don’t we?
Interior designers and decorators: If you are interested in my work for your clients, please contact me.
All dimensions shown are approximate, but will be very close to actual.
If you have any questions about my work, please contact me. I am always happy to talk about what I do.
Last Updated June 1, 2010